Frequently asked questions
Are you planning a trip to one of our hotels? Horizon Hotels, with its three comfortable locations, welcomes you!
In our FAQ section, we’ve put together a short guide to help you choose the best option for your stay. We hope this overview will be helpful and provide you with all the information you need. Plan your perfect holiday, business trip, or vacation with Horizon Hotels!
Still have questions? Please feel free to contact us!
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How many hotels are in the Horizon Hotels chain?
The Horizon Hotels chain includes three hotels in Yerevan at this moment:
Each hotel offers its own atmosphere, prices and room categories, while maintaining the same high level of comfort and service.
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Where are the hotels located?
All Horizon Hotels properties are located in Yerevan, Armenia.
- Cartez by Horizon Hotels — 5A Zakyan Street, just a few minutes’ walk from Republic Square.
- Hotel Horizon — 88 Nar-Dos Street, about a 15-minute walk from the city center.
- Menua by Horizon Hotels — 121 Nar-Dos Street, about a 15-minute walk from the city center, next to the Republican Stadium.
All three hotels are located close to the city center, within walking distance of the main attractions. Public transport stops are available nearby each hotel.
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How can I contact Horizon Hotels?
You can contact us in several ways:
- Phone:
+374 95 848446
+374 55 848446 - Email:
info@horizonhotels.am
Our team will be happy to help you choose the perfect room for you and answer any questions you have.
- Phone:
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Is breakfast available at Horizon Hotels?
Yes, we serve fresh breakfast for guests.
A buffet breakfast is served at:
- Cartez by Horizon Hotels (5A Zakyan Street)
- Hotel Horizon (88 Nar-Dos Street)
Guests staying at Menua by Horizon Hotels can also have breakfast at Hotel Horizon, which is just a 3-minute walk away.
Breakfast hours:
- Hotel Horizon — 08:30 – 11:30
- Cartez by Horizon Hotels — 08:00 – 11:00
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What types of rooms are available?
The Horizon Hotels chain offers different room categories for various numbers of guests and different preferences.
Among the available room types are:
- Standard Double or Twin
- Deluxe Double
- Triple Room
- Superior Room
- Family Room
- Junior Suite
- Apartments with a kitchen
Room categories may vary depending on the hotel.
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Do you have apartments?
Yes, Horizon Hotels offers spacious apartments with a kitchen. This is a perfect choice for guests who prefer more space or are planning a longer stay.
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What time is check-in and check-out?
Standard time:
- Check-in: from 14:00
- Check-out: until 12:00
Early check-in or late check-out may be available depending on room availability.
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Are the hotels far from the city center?
No, all Horizon Hotels properties are located close to the center of Yerevan.
- Cartez by Horizon Hotels is within walking distance of Republic Square.
- Hotel Horizon and Menua by Horizon Hotels are about a 15-minute walk from the city center.
The Republican Stadium is also located near Menua and Horizon. This place is famous for hosting major matches and big concerts.
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Is Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in all Horizon Hotels properties for the comfort of our guests.
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Can I leave my luggage before check-in or after check-out?
Yes, guests can leave their luggage at the hotel free of charge before check-in or after check-out.
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Is the reception open 24/7?
Yes, the Horizon Hotels reception desk is open 24 hours a day. Our staff are always ready to help.
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Are pets allowed at Horizon Hotels?
Small dogs are allowed at:
- Hotel Horizon
- Menua by Horizon Hotels
Please contact the reception in advance if you plan to travel with a pet so we can confirm availability and the accommodation conditions.
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Is daily housekeeping included?
Yes, free daily housekeeping is included to keep your room fresh and comfortable throughout your stay.
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What payment methods do you accept?
We accept the following payment methods:
- Bank cards
- Cash (AMD only)
- Bank transfer
- Online payment via a secure payment link